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Sarl registered at the RCS of Lille metropolis under the number 433584414.

Headquartered in Leers, 8 plain street.

VAT identification: FR35433584414

Any order implies full acceptance of the conditions below; with the exception of any document issued later by
prospectus, or on the company's website.
The fact that the seller does not avail himself at any given time of one of the present terms and conditions of sale cannot be construed
as a renunciation to avail itself of it at a later date.


Any order must specify the desired quantity, price, location and delivery date. Each item is designated by a code meaning
its nature and its conditioning unit. Items sold by packaging cannot be sold individually.
Any order is considered to be permanently registered upon receipt of an order receipt from us by
e-mail or fax...

Orders for special manufactures are always quoted. They are always executed after a written agreement
Customer's. Manufacturing tolerances require us to launch a slightly higher quantity in production than the order.
We will charge for the quantities actually delivered in a tolerance of 5% or more.

Any full or partial cancellation is only admissible after the consent of the ETIQ Store. In the event of a dispute, confirmation
ETIQ Store will only prove reciprocal business commitments. Bespoke orders cannot be
be cancelled, for any reason, as soon as their execution is in progress.


The photos in the catalogue or on the website are provided as an indication and have no contractual value
Customer's. In order to continuously improve our offer, we reserve the right to modify certain characteristics of our products.
and present a similar product before being put into production.


Our prices are duty free "factory departure." Invoices are set at the rates and conditions in effect at the time of the order.
Any tax, tax, duty or other benefit payable under French regulations or an importing country is the responsibility of
The buyer.


On the first order, we require payment before shipping the goods.

Outside France METROPOLITAINE, any delivery requires a full payment before shipping.

Any deterioration in the customer's credit may justify the requirement for specific guarantees before the order is executed.
In the event of a late payment, any unpaid amount at maturity will entail as of right from the day after the settlement date
on the invoice, the application of penalties equal to three times the legal interest rate.


Our deliveries are made by the carrier of our choice and result in billing for the transport costs calculated according to the weight.
and the destination. In all cases the goods travel at the buyer's peril, regardless of the settlement terms and conditions.
transport prices. We grant the port Franco starting at 450 euros HT charged per order delivery point excluding:
- special manufacturing orders
- orders for large products
- additions to an initial order which, on a cumulative basis, would bring in up to 450 euros (HT) and which would result in several shipments
- express deliveries requested by the buyer
- orders shipped outside metropolitan France, which are the subject of a cost study by our services.
It is up to the buyer to carry out the usual checks: the number of parcels and the condition of the goods in the presence of the carrier. In case
delays, losses or damage to the transport, it is up to the purchaser to make the reservations with the carrier
and to exercise, within the regulatory deadlines, all remedies against the carrier. No claim will be accepted if the facts have not been made on the receipt


Any return of goods must be the subject of a written agreement between ETIQ Store and the buyer. The request must be made
8 days after the order is delivered. The goods must be in their original packaging and in a new condition.
The material must be standard and referenced in our catalogue on the date of return, the costs and risks of return are the responsibility of
The buyer.
After checking the returned goods, ETIQ Store sends the buyer a credit corresponding to the original value of the products ordered.


The products are guaranteed against any material or manufacturing defects for a period of 6 months from delivery.
The seller's only obligation will be, at his choice, the free replacement or repair of the product unless this method of compensation
proves to be disproportionate.
To benefit from the warranty, the product will be submitted to the after-sale service of the seller whose agreement is essential.
The cost of shipping is the responsibility of the buyer.
The warranty does not work for apparent defects or for damage caused by natural wear or abnormal use of


Delivery times begin to run as soon as the order is registered. These deadlines are given as an indication without commitment.
A delay cannot justify the cancellation of the order, nor give rise to compensation or penalties. Our average time frame is 72 hours
orders registered before 12:00 (for products available in stock on the day of the order). For bespoke products,
our deadlines are 3 to 6 weeks.


It is expressly agreed that ETIQ Store retains full ownership and exclusive ownership of the merchandise until payment
full price. In the event that the customer wishes to resell the goods, he undertakes to inform the sub-purchaser of the
reserve of ownership and the right that ETIQ Store reserves to claim in its hands, either the merchandise or the resale price
up to its principal debt.


In the event of a dispute, the Commercial Court of the Seller's Headquarters is the only one competent, regardless of the terms of sale and the
accepted method of settlement, even in the event of a warranty appeal or the plurality of the defendants.


ETIQ Store designs its own products. These are covered by copyright. Their unauthorized reproduction constitutes a forgery.
The customer who proposes the manufacture of custom-made products by Etiq Store, recognizes that he cannot be considered a co-author or
holder of a collective work.

The customer authorizes Etiq Store to use the image of products designed for him and received by him as an example for his communication
which includes its website, catalogue, product listings, digital tablets, trade shows,
mailing or e-mailing, social media posts, brochures and press communications.